Returns & Exchanges
At Bordelle, we want you to feel confident and empowered in your purchase, which is why we offer a 28-day return window for items in their original, unworn condition. Please ensure all tags and hygiene seals remain intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original branded packaging, ensuring all labels and protective liners are strictly in place.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Quality Inspection & Refund
Once our atelier receives and approves the condition of your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing